Letters to the editor

Waiting for the bus that never comes Sir, I am writing to you as a long time visitor to Majorca at this time of the year about a very unfortunate incident yesterday in Colonia Sant Jordi. As you will clearly see by the enclosed bus timetable, a bus was expected to leave Colonia at 11.25am en route for Palma, terminus Plaza España. I waited in very good time with my friend at the official stop -- no bus arrived at the stated time at all, in fact nothing at all turned up until five minutes past midday to inform us (by the driver) that the bus was not going to go at all to Palma and the bus which would go would be leaving at 5pm, this day Sunday. We were not the only people waiting and some seemed very distressed indeed. This is a recent timetable, I had been informed by our hotel, in fact published only two weeks ago. We ended up forced to take a taxi to Palma, price 7'000 ptas, and same price back again as we had important arrangements to keep at 1.30pm. I think the bus company should refund our taxi fares for all this inconvenience caused which incidentally left us without even the price of a cup of tea and no chance to get any more money until Monday morning. It is not only tourists who are inconvenienced by this total breakdown of the service, I do believe in fact I saw some Spanish people desperate to get on the bus waiting before we arrived in plenty of time for the 11.25am bus.