31/12/2013 00:00
... for every chief executive officer or managing director who said on TV in the past week that lessons have to learned when trying to explain away delays and dislocations in Britain's transport systems because of adverse weather. Senior executives should have learned their lessons before getting their highly paid jobs. Certainly, the snow and ice have been exceptional but some of the scenes, at Heathrow especially, should not have been seen in a major industrial country in the 21st century.
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