Spain to force call centres to attend customers within three minutes
Consumers will have the right to be attended by a person
The Spanish government has approved a draft bill designed to improve companies' customer service and reduce waiting time on the telephone line to three minutes, Spain's Consumer Rights Minister Alberto Garzon told a news conference today.
Also in Holiday
- UK entry visa comes into force on Wednesday
- Curtain comes down on Son Amar, the popular Mallorca nightspot
- New train service will have 10 kilometre underground section, linked with Palma airport
- Mallorca beaches at Soller and Andratx covered by thousands of 'little sails'
- The Mallorca weather forecast (April 1). Enjoy the good weather while it lasts!
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