A changing world

It is the same with banks. I must admit I am getting rather bored at being told to use the cash machine for everything but I have not noticed any reduction in my bank charges. Dear bankers, you can't have your cake and eat it. If you want me to do the work of a cashier, then I should have some reward. We are getting to a point, even in Majorca, when soon you won't deal with people any more, just screens and keyboards. The future is bright they say, but not that bright. The whole process started with petrol stations; in fact it was my first job. Gone are the days when someone actually put petrol in your car, now it is a case of DIY. But no reward, no compensation. If this trend continues, then service will suffer. But before any more businesses embark on yet more technology, check with your clients.