Tourism

Thomas Cook customers may face 2-month delay for refunds

Thomas Cook repatriation in Ibiza

Thomas Cook repatriation in Ibiza. | Argui Escandon

ReutersLondon30/09/2019 10:57
TW
0

Britain's aviation regulator said earlier today that refunds of bookings by Thomas Cook customers could take longer than expected as the regulator does not have all information needed from the collapsed travel firm.

The Civil Aviation Authority said it was launching a new, online payment system next week for bookings made by payments methods other than direct debit and would enable customers to get refunds within 60 days of receiving refund forms.

Related news
Thomas Cook files for compulsory liquidation

UK to repatriate 16,700 Thomas Cook customers today

More related news

A total of 100,000 bookings made by direct debit would be refunded within the next 14 days.

53 flights are scheduled to operate today, returning 8,000 people following the collapse of collapsed British travel firm Thomas Cook, the regulator said.

CAA said more than two-thirds of the total number of customers have been repatriated.

Also in News

Golden visa joy for many.

As Spain says adios to Golden Visa, Portugal says come on down!

An Aldi supermarket in Mallorca

The supermarket chain with the greatest savings in Mallorca

Truck stuck in the Mallorca village of Randa.

Truck gets stuck in Mallorca village

Air passengers facing long delays.

Tens of thousands of Mallorca-bound British tourists facing long air delays this summer, airline boss warns

Most viewed
Most Commented