Transport

Madrid passenger reports abuse by Ryanair staff

Ryanair staff allegedly told the passenger to shut up when he tried to plead his case. | RYANAIR - Europa Press

Majorca Daily Bulletin reporterMadrid19/11/2019 04:01

A Ryanair passenger has accused staff in Madrid of abuse.

The man says he was forced to pay 25 euros for a suitcase that he claims met the regulations on his ticket and told him that if he didn’t pay the suitcase would stay in Madrid.

He also says that when he tried to explain the situation the employee told him to “shut up” or he would not be allowed to fly.

He paid the fee then tried to get the money back after he arrived in Palma but claims the Ryanair staff wrongly accused him of taking photographs and called security.

Also in News

Spanish police: fewer British fugitives.

The 90 day rule does have some positive results in Spain!

Hanging out trash on the Formentor peninsula

The wreckage of the mystery vessel. Photo Michels.

The mystery of the washed-up launch in wind-battered Andratx

Six people killed in Menorca road crash

2 comments

To be able to write a comment, you have to be registered and logged in

Mark | over 5 years ago

Everyone knows ryanair are a rip off run by idiots employing simple people without a brain so why waste your money on them

Answer

I like it0

I don't like it0

Fred. | over 5 years ago

We are treated poorly by a poor low cost Airline. In life you get what you pay for. If you want quality and luxury then you have to pay more. Ryanair pay their Cabin Crew a pittance. It attracts a very poor employee. You will always be treated poorly/badly by Ryyanair. I suspect the flight cost from Madrid to Palma would be low. I have had to learn to tollerate bad Cabin Crew on Ryanair. .

Answer

I like it0

I don't like it0