The regional government's consumer affairs directorate dealt with 1,578 claims during the state of alarm, of which 632 were directly related to the health crisis. Heading the list, with 273 claims, were flight cancellations. These were followed by package holidays (149), shows and other recreational activities (66), and restaurant and tourist accommodation services (46). Others included non-delivery of goods and complaints regarding online purchasing.
Consumer affairs
Consumer protection sanctions of 267,000 euros during state of alarm
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