On Saturday afternoon, fourteen passengers due to fly with Ryanair from Palma Son Sant Joan Airport to Malaga were left behind.
Passengers on the flight had all checked in and were at the gate. They were being organised into groups for the shuttle bus to take them to the plane. Due to a lack of space, fourteen passengers remained and waited for the bus to return for them. As one observed: "We watched the last bus leave, and there we stayed ... waiting."
After some time without information, they discovered that the plane had taken off without them. "I don't understand how this could have happened. We all passed through the security check. The system would surely have indicated that we were still on land."
The airline offered them a later flight - at 10pm - but some had already lost connecting flights. As compensation, they were apparently given four-euro vouchers to spend in the airport.
8 comments
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Mark yes the man has a unique style and Ryanair mirrors that approach. But look what he is up against in the subsidised flag carrier’s particularly Air France. Not just prices but The environment saving plan for flight via train travel. Connection flights have an exception guess who carries most travel on customers Before Covid I traveled to Havana Air France club class. £2000 lower cost than virgin. I have no qualms having French tax payers subsidies for my travel but maybe they should. Budget carrier’s democratised air travel despit vested interests trying to sto them. He is up against the state blob that’s why he is unique
And this is why I NEVER EVER fly with Ryanair. I rather drive, walk, swim or row. Horrible company, with an even more horrible boss.
So the affectionate term squeezy jet is out then. But I think has nicer ring than your suggestion Morgan. My great friend Tim Ryan proud son of cork and adopted citizen of Pittsburg and current resident of bad homburg, first introduced me to that Ryan air pet name many years ago. A successful modern Irish company a industry disrupter he took pride its idiosyncrasies and its honest talking chief. He used that air line when visiting his geordie mate a term I take no offence at. The regional names in the greater British isles are fixed in cultural identity. Those who feel uneasy with this should get out more breath the air and chill a bit
If it were Lufthansa, it would be "Kraut air". Air France, "Frog air". American, "Yank air". If it were British Airways, "The best bloody airline in the sky, and they were paid to say that by socialists".
Sorry to all Patrick’s . My paternal great grand father was from the Emerald Isle. Also my maternal great grand mother from Waterford. Many of us from the U.K. industrial towns have Irish part descendants. Common parlances for that airline.
"paddy air", disgraceful comment!
They are still entitled to €250 compensation for denied boarding, flights <1,500km
It Was a while ago, but I suffered similar paddy air organisation in Italy. Got to the boarding gate to be told the flight was cancelled. Thought that airline had moved on from goofs like this. I thought before take off passengers numbers had to be confirmed seated. After boarding pass check so numbers match.