From July 1, there will be a major change to how appointments are made at health centres in Mallorca. The IB-Salut health service is currently finalising systems at a call centre on the Can Valero industrial estate in Palma. This facility was established as the Covid call centre. It will now be used to filter calls for primary care appointments and will be staffed by up to fifty specially trained advisors under the supervision of a nurse, Albert Ríos.
Call centre to filter Mallorca health centre appointments
Doctors' appointments often aren't necessary
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