Arnau Bisquerra, the president of Radio Taxi, the largest of Palma's taxi dispatchers, says that the phone service has been collapsing every day.
There are days when it receives more than 11,000 calls. "With the number of tourists that we have - there are days with more than two million people on the island - it's impossible to attend to all the requests as we would like."
The service is being overwhelmed on a daily basis, Bisquerra noting that it has been reinforced, but stressing that Palma needs another 400 taxi drivers. He adds that operators' mental health is being affected by the strain.
As it is, there can be great difficulties in being able to book a taxi. If callers manage to get through to an operator, which isn't always the case, there are occasions when taxis don't show up because of the excess demand.
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And what will be done about it, absolutely nothing as usual. Closed shop so no Uber or Lyft.
It is the same problem in Sa Coma,Cala Millor, Cala Bona and S'Illot. The taxi control do not answer the phone any more. They have changed their systems. Getting a taxi on this East Side of the Island is a major problem. WHY Has this become a complete failure? Can anyone tell me what has happened to Taxi usage here in Mallorca?
Palma needs a decent tram service from the airport to the centre and around the Avenidas ASAP !