This is an email we received this morning from a Bulletin online reader: "Regular visitors/residents will be aware – for the winter flight season from the end of October through to the end of March, UK to Mallorca flights move from Palma’s airport’s Terminal A to Terminal C.
"Whilst Terminal C is actually rather nicer and more modern than Terminal A, the arrival queues for the two winter UK arrivals immigration desks at Terminal C have been ENORMOUS. I fly weekly from London to Palma throughout the winter, and it has regularly taken passengers 30-60 minutes to clear immigration – for UK and EU passport holders alike. Passengers look furious – myself included.
The Balearic Government constantly talk about the importance of ‘extending the season’ and the significance of winter tourism. They should put their money where their mouth is and sort this mess out."
Police unions have complained about a lack of staff at Palma airport and there were serious problems last summer.
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Used Term C yesterday and no delays Visited 6 times this year with a few non-airport reason delays, but in general all acceptable given world events. Visitors just need to accept there will the odd delay and use the opportunity to meet new people in the same queue No point adding to the frustration with negative headlines leading to less holiday makers visiting the island. My tip would be to book a ( non speedy boarding) cheap seat near the front of the aircraft and get off quick
Just coincidentally, it seems whenever anyone writes a scathing matter to the MDB about a long queue experience, it's often a few days after I've arrived from a non-eu destination, and experienced nothing resembling this. So, I have to suspect I've somehow remarkably avoided these long queue peak times, or perhaps it's simply a bit of an exaggeration out of impatience ... or a bit of both. Still, I'd like to see how these people would fare at Atlanta or New York Kennedy... Queues of 2-3 hours at peak times.
Zoltan TeglasExactly. Border control is solely the responsibility of the Interior Ministry in Madrid who are responsible for staffing etc. Jason Moore surely knows this. Shoddy reporting to be blaming the regional government yet again.
"The Balearic Government constantly talk about the importance of ‘extending the season’ and the significance of winter tourism. They should put their money where their mouth is and sort this mess out." The Balearic Government does not own or control the airport so there isn't much they can do about it.