Dear Sir,

All usual life was on the plane, returning holiday makers, babies crying and teenagers sleeping off the excesses of the night before.
Conversations were struck up and newspapers and books were read.
The plane began its journey gathering speed as it prepared to leave the runway and then bumps, crash and a dance along the ground as it shuddered to a halt.

The passengers next to us were suddenly our best friends as we all thought we had left Majorca for the last time together. The captains voice came over the loudspeaker with a message that the cargo hold door was open and the take off had to be aborted.

The plane limped back to the stand and the crew, looking as worried as we were made no effort to conceal their concern. Eventually they thought the passengers might like a drink to soothe their nerves - a glass of water was served.

The next two hours passed with all passengers remaining on the plane while the engineers fixed the problem. No coffee, tea or kind words apart from the occasional update from the pilot.

One passenger in the queue for the toilet overheard the cockpit conversation about the cost of the refuelling that would have to take place.
There seemed to be a problem about who was going to pay for it.
The plane was surrounded by officials with clipboards and eventually it was given the all clear to try again.
The fact that I am telling this story means that I did get to London albeit four hours later than expected. This was not easyJets's finest hour and I hope some lessons are learned and that my 179 fellow passengers do one day return to Majorca.

Shirley Roberts
Soller