“Bogus gas men”

I was deeply disturbed this week to hear the story of two British residents, both aged 90, who had been victims of the so-called “bogus gasmen” in Pollensa. The ladies were forced to part with 1'400 euros (400 one and one thousand another). Theirs was not an isolated case, there have been plenty more on this island over recent years and many of the victims are foreign residents. The language barrier is obviously always going to be a problem. I am told that the Gas and Electricity Board inform householders about their forthcoming visits. This is usually done by telephone. Obviously “proper” gas men will also have the relevant documentation. Perhaps the best way to fight this scam is to wait for the call and then ask for documentation. It might be a better idea if the Gas Board informed householders of up-and-coming visits by mail, especially if they are dealing with foreign residents. There must be a way to stop elderly ladies falling victim to this evil scam. It might even be a good idea that a multi-national company such as the Gas and Electricity Board also has staff who speak foreign languages. It is not really too much to ask, especially in the days of foreign call centres and non-Spanish staff. Apart from that householders have to remain vigilant. My advice, if you have any doubts don´t allow them anywhere near your property or even call the police. Also, don´t part with any money unless you have a proper receipt from the Gas Board. Be warned.