Our boiler started playing up last week and out of the blue an instruction manual was thrust rather rudely into my hands - why and what for? God only knows. I pointed out that it would be for the best if we called a technician with the appropriate boiler repairing certificates and he would put it right in a jiffy. Oh no, this was a far too sensible idea wasn’t it, all I got in my ear was - “Come on lazy, the callout charge will be a fortune, it’s probably something simple, just check the manual.”
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